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superdrive not working on my imac catalina

I can't read any data CD files on my Superdrive, though in System Info, it's recognized. It even displays the title of the data CD and how much data is on it. Just cant get it to show up on my desktop to access the CDs.


iMac 27″, macOS 10.14

Posted on Sep 13, 2021 9:03 AM

Reply
5 replies

Sep 15, 2021 11:17 AM in response to glengauthier

Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


superdrive not working on my imac catalina

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