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Level 1

8 points

My face id can't set up

The truedepth camera not working

iPhone XR

Posted on Sep 13, 2021 9:17 AM

Top-ranking reply

Level 10

418,879 points

Posted on Sep 13, 2021 9:23 AM

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

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