You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem with Apple ID Verification Code

I have two Apple devices, an iPad and a MacBook. Recently, I recovered my OS. Now, it's in the OS X Yosemite (Version 10.10.5). I tried to reset my Apple Account password as well. Everything went well on my iPad, I was able to install a new application there earlier. However, when I tried to do it with my MacBook, the app installation required a two-way verification with my iPad. The verification code showed up on my iPad screen, but there was no option/field to input the verification code to my MacBook. Hence, I couldn't install the application.


I'd like to ask if any of you have encountered similar problem, what should I do?

MacBook, OS X 10.10

Posted on Sep 14, 2021 10:12 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2021 8:50 AM

Two-step verification for Apple ID - https://support.apple.com/HT204152

Read the section about "How do I sign in to my account using an app that doesn't support entering two-step verification codes?"


Also: Jan 2017 Community Specialist sterling_r post: https://discussions.apple.com/message/31213055#message31213055 - "On older software, if you are not given a box to enter the verification code, you can simply put it immediately after your password. Note that this would not require a space."

2 replies
Question marked as Top-ranking reply

Sep 15, 2021 8:50 AM in response to Rachman76

Two-step verification for Apple ID - https://support.apple.com/HT204152

Read the section about "How do I sign in to my account using an app that doesn't support entering two-step verification codes?"


Also: Jan 2017 Community Specialist sterling_r post: https://discussions.apple.com/message/31213055#message31213055 - "On older software, if you are not given a box to enter the verification code, you can simply put it immediately after your password. Note that this would not require a space."

Problem with Apple ID Verification Code

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.