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Photos not restored from I tunes back up

I took a full back of my iphone 7 using itunes to my computer and had to replace some firmware chip. Later I restored the back up from my computer to the phone. NOW ALL PHOTOS are gone only contacts and apps were restored. then why it was called a full back up ? :(:( really disappointed and heart broken .. I wish if apple had clearly told about it , i would have taken a photos back up separately so sad :((((.

iPhone 7, iOS 14

Posted on Sep 19, 2021 2:19 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2021 1:12 AM

Did you use iCloud Photos?


A computer backup of your device, which is not the same as a sync, includes almost all of your device's data and settings. A backup from a computer doesn't include:

  • Content from the iTunes and App Stores, or PDFs downloaded directly to Apple Books
  • Content synced from Finder or iTunes, like imported MP3s or CDs, videos, books, and photos
  • Data already stored in iCloud, like iCloud Photos, iMessages, and text (SMS) and multimedia (MMS) messages
  • Face ID or Touch ID settings
  • Apple Pay information and settings
  • Apple Mail data
  • Activity, Health, and Keychain data (to back up this content, you'll need to use Encrypted Backup in iTunes.)


5 replies
Question marked as Top-ranking reply

Sep 20, 2021 1:12 AM in response to mumthaz256

Did you use iCloud Photos?


A computer backup of your device, which is not the same as a sync, includes almost all of your device's data and settings. A backup from a computer doesn't include:

  • Content from the iTunes and App Stores, or PDFs downloaded directly to Apple Books
  • Content synced from Finder or iTunes, like imported MP3s or CDs, videos, books, and photos
  • Data already stored in iCloud, like iCloud Photos, iMessages, and text (SMS) and multimedia (MMS) messages
  • Face ID or Touch ID settings
  • Apple Pay information and settings
  • Apple Mail data
  • Activity, Health, and Keychain data (to back up this content, you'll need to use Encrypted Backup in iTunes.)


Photos not restored from I tunes back up

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