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Hi, I am unable to access the 1 year free apple tv with my new macbook air - the offer never showed up when I got the laptop. I can't find any info on how to go about getting the offer. can anyone help?
MacBook Air (2020 or later)
The 3 months vs 1 years depends on the date you activated the device (June 30 or earlier activation of a device qualifies for 1 year). Also, see the following from https://www.apple.com/promo/pdf/EN_US_ATV+_Promo_TandCs.pdf
Offer must be claimed in the Apple TV app within 3 months after first setting up
your new device. To see the offer appear, you will need to sign in with your Apple
ID on your new device.
You may want to contact Apple Support before the end of the 3 months. There is a Get Support link at the top right of this page.
The 3 months vs 1 years depends on the date you activated the device (June 30 or earlier activation of a device qualifies for 1 year). Also, see the following from https://www.apple.com/promo/pdf/EN_US_ATV+_Promo_TandCs.pdf
Offer must be claimed in the Apple TV app within 3 months after first setting up
your new device. To see the offer appear, you will need to sign in with your Apple
ID on your new device.
You may want to contact Apple Support before the end of the 3 months. There is a Get Support link at the top right of this page.
Eligible devices activated July 1, 2021 or later will qualify for offers of 3 months free Apple TV+, while those activated on June 30, 2021 or earlier will qualify for offers of 1 year free Apple TV+.
Check eligibility: https://tv.apple.com/channel/tvs.sbd.4000?itscg=10000&itsct=atv-0-tv_op-chk_elg-apl-200330
You will have to contact Apple Support for further assistance - https://getsupport.apple.com/
The offer is no longer for 1 year; it is now 3 months. See: https://offers.appletvapp.apple/tvp01213mf including the instructions below:
Redeem 3 months free of Apple TV+ now.
You can start your 3 months free subscription to Apple TV+ after setting up your new Apple product. Here's how to redeem your offer:
1- Turn on your new Apple device and sign in with your Apple ID.
2- Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.
3- The offer should be presented immediately after launching the app. If not, go to the Apple TV+ tab where you'll see the offer.
4- Tap Enjoy 3 Months Free.
Thanks for your reply. I bought my device at the end of June, so should have qualified for 1 year free. However the offer was never displayed on the app. I have updated ios and still nothing.
Unable to access 1 year free apple tv with new macbook
