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Level 1

4 points

I am getting the message there was an error while trying to access the latest update

I am getting the message “There was an error” while trying to access the latest update

iPhone 8 Plus, iOS 14

Posted on Sep 22, 2021 5:09 AM

Top-ranking reply

Community Specialist

Posted on Sep 23, 2021 10:51 AM

Hi katina102,

We're happy to assist you with getting your device updated. Let's start by completing the steps listed here: If you see an error when you update or restore your iPhone, iPad, or iPod to resolve the issue.

Take care

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