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Contact emails get sent to the junk folder

I am using Apple Mail on a Macintosh running MacOS Big Sur.


The Mail app frequently marks messages as Junk and moves them to the junk folder, even when the sending email address is in my Contacts.


In Mail Preferences I have enable Junk Mail Filter, and exempted "Sender of Message is in My Contacts" and "Sender of Message is in my Previous Recipients".


Does anyone know how to get Mail App to stop sending emails from my listed contacts to the Junk folder?


Thank you.

MacBook Pro 15″, OS X 10.11

Posted on Sep 23, 2021 9:11 AM

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Question marked as Top-ranking reply

Posted on Sep 24, 2021 2:40 AM

If you have Trust Junk mail headers enabled, it may be another email server is marking the messages with an x-spam header.

You can view all the headers or raw source to see if there are any added.

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Contact emails get sent to the junk folder

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