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my mac has a circle with a line through it and will not start. I need to know how to get my Mac to start up
Follow all of the steps at > https://support.apple.com/en-us/HT210901
Follow all of the steps at > https://support.apple.com/en-us/HT210901
My MacBook Pro Mid 2012 upgraded with 1tb ssd and 16 gig was working fine with OS Mojave. It suddenly shutdown during a video call and now the screen on powering up has a circle with a line through it.
Disk Utility verifies the startup and main partition fine. When I then do the reinstall OS step I am only given the choice to reinstall Snow Leapord. Why can't I reinstall Mojave? Also will reinstalling the OS delete all of my data ?
I would be very grateful for any suggestions.
my mac has a circle with a line through it and will not start.
