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when i tried downloading the ios 14.8 update I get an error message saying the download failed but it doesn't say why or what to do..

why do I get an error message and download failed when I try to download a software update on my iphone?


Posted on Sep 28, 2021 9:31 AM

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Question marked as Top-ranking reply

Posted on Sep 28, 2021 9:33 AM

To update all of these requirements must be met:

  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 series with an active 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode
  • You need at least 4GB storage free


1 reply
Question marked as Top-ranking reply

Sep 28, 2021 9:33 AM in response to design_diva_2021

To update all of these requirements must be met:

  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 series with an active 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode
  • You need at least 4GB storage free


when i tried downloading the ios 14.8 update I get an error message saying the download failed but it doesn't say why or what to do..

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