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ricklivewell Author

Level 1

6 points

Cannot scroll numbers in web browser

9-29-2021

Since update, I am unable to scroll through my worksheets.

Windows, Windows 10

Posted on Sep 29, 2021 2:59 PM

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6 replies

Community Specialist

Sep 30, 2021 11:21 AM in response to ricklivewell

Hi ricklivewell,

Welcome to the Apple Support Communities!

We are happy to help with the issue you are having with not being able to scroll through your worksheets since updating. You should quit your apps, restart you device and try again. If the same thing happens, you can try to Start up your Mac in safe mode and see if the same thing happens.

Cheers!

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ricklivewell Author

Level 1

6 points

Sep 30, 2021 11:33 AM in response to Jeff_W.

Thanks for the reply. But this is on a Windows 10 machine as mentioned in the thread.

What I have done is this:

Restarted Windows machine

Eliminated the Chrome Browser I was using and reinstalled

Closed out of Apple iCloud on all devices and re-entered

This seems to be a Browser related problem.

Any other suggestions?

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ricklivewell Author

Level 1

6 points

Sep 30, 2021 12:56 PM in response to Nicholas_B2

Microsoft Edge as it seems to work. So we narrowed it down to a chrome browser issue.

Thanks

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Sep 30, 2021 12:31 PM in response to ricklivewell

Hi ricklivewell,

Thanks for your update. You might want to test a second browser and see if the same thing happens.

Cheers!

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ricklivewell Author

Level 1

6 points

Sep 30, 2021 1:20 PM in response to ricklivewell

FYI, update:

It was a Chrome Browser extension "Pinterest" that was causing the issue. Once removed I refreshed the Numbers page and all is working as normal.

Thanks again

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Community Specialist

Sep 30, 2021 5:03 PM in response to ricklivewell

Hi ricklivewell,

Thanks again for your follow up. Great to hear you figured out what was causing the issue! Thank you for using Apple Support Communities!

Have a nice day!

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Cannot scroll numbers in web browser

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