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Hard restart

My iPhone 12 did a random hard reset the other day. I was having issues with connection so I turned it off and then back on. When I attempted to put my passcode in it looked like it was doing an update but it was actually erasing everything.

iPhone 12

Posted on Sep 30, 2021 5:45 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2021 1:22 PM

What is your question?

What you witnessed is not normal so if you are asking what to do next then reach out to Apple support who may arrange a repair.

Depending on your region, you may be able to reach them here: contact Apple Support 

1 reply

Hard restart

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