You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 pro back crack

My iPhone 13 pro which I just bought, felt and there is a crack on the back. There is an option to replace the phone. Does anyone know how much it cost?

iPhone 13 Pro, iOS 15

Posted on Sep 30, 2021 4:50 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2021 5:01 PM

Did you purchase AppleCare+ at the time you bought the phone? I hope you did, as the back glass on iPhone is fused to the phone and cannot be replaced. The entire phone has to be replaced.


This link gives the exact prices in the US --> iPhone Repair - Official Apple Support


AS you can see, with AppleCare+ it will cost $29. Without AppleCare+ it will cost $549.



3 replies
Question marked as Top-ranking reply

Sep 30, 2021 5:01 PM in response to binazir68

Did you purchase AppleCare+ at the time you bought the phone? I hope you did, as the back glass on iPhone is fused to the phone and cannot be replaced. The entire phone has to be replaced.


This link gives the exact prices in the US --> iPhone Repair - Official Apple Support


AS you can see, with AppleCare+ it will cost $29. Without AppleCare+ it will cost $549.



iPhone 13 pro back crack

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.