You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot send text to android users

Text to non iPhone (android)contacts are not being delivered.

iPhone 13 Pro, iOS 15

Posted on Sep 30, 2021 4:57 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2021 5:02 PM

Can you recieve texts from non iPhone users? These would be SMS texts (Green Bubble). Do you have an active cellular service on your iPhone? You can test whether your service is active by turning off Wi-Fi and then make and receive phone calls.

You can also contact your carrier's support team to work on the SMS text messages. It may just involve a simple reset to your SMS account by your carrier.


Axel F.

2 replies
Question marked as Top-ranking reply

Sep 30, 2021 5:02 PM in response to Lkas1

Can you recieve texts from non iPhone users? These would be SMS texts (Green Bubble). Do you have an active cellular service on your iPhone? You can test whether your service is active by turning off Wi-Fi and then make and receive phone calls.

You can also contact your carrier's support team to work on the SMS text messages. It may just involve a simple reset to your SMS account by your carrier.


Axel F.

Cannot send text to android users

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.