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Restrictions icon

I have a problem when I wanted to change Restrictions icon

when I enter my Apple ID and my password it's give me(Wrong additional login attempt ) and ( said try after 60 m)

Note the apple ID and password I did sure is correct

iPhone 6s, iOS 13

Posted on Oct 6, 2021 7:04 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2021 8:40 AM

Hello ubeidsalam,


Thanks for posting in Apple Support Communities!


We see that you are having trouble resetting the restrictions on your iPhone.

We’d be happy to help you!


You can follow the steps in If you forgot your Screen Time passcode to troubleshoot turning off the restrictions on your iPhone.


You can also refer to Use parental controls on your child's iPhone, iPad, and iPod touch for more information.


Take care.

5 replies
Question marked as Top-ranking reply

Oct 7, 2021 8:40 AM in response to ubeidsalam

Hello ubeidsalam,


Thanks for posting in Apple Support Communities!


We see that you are having trouble resetting the restrictions on your iPhone.

We’d be happy to help you!


You can follow the steps in If you forgot your Screen Time passcode to troubleshoot turning off the restrictions on your iPhone.


You can also refer to Use parental controls on your child's iPhone, iPad, and iPod touch for more information.


Take care.

Restrictions icon

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