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I am trying to download an app and it comes up saying my account has been disabled in the App Store and iTunes

I am trying to download an app and it comes up saying my account has been disabled in the App Store and iTunes.

iPhone XS, iOS 14

Posted on Oct 6, 2021 11:33 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2021 11:34 AM

According to the "Related Article," "If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:"

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

3 replies
Question marked as Top-ranking reply

Oct 6, 2021 11:34 AM in response to TeriAxman1203

According to the "Related Article," "If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:"

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

I am trying to download an app and it comes up saying my account has been disabled in the App Store and iTunes

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