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Hi, how do I unlock my icloud account prior signing in...I have reset my Apple ID and now trying to access my icloud emails and I keep getting the message saying Apple ID is locked, I have reset the password and security questions...

Hi, how do I unlock my icloud account prior signing in...I have reset my Apple ID and now trying to access my icloud emails and I keep getting the message saying Apple ID is locked, I have reset the password and security questions...

Posted on Oct 6, 2021 1:59 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2021 6:52 PM

If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, try Twitter


https://twitter.com/AppleSupport.    -          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

13 replies
Question marked as Top-ranking reply

Oct 6, 2021 6:52 PM in response to ChiefR

If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, try Twitter


https://twitter.com/AppleSupport.    -          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

Dec 15, 2021 6:43 PM in response to Lawsonwarren

See the Apple Support article(s) below. 


If your Apple ID is locked or disabled - Apple Support.    *


If you have changed your ID or password, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  *


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, try Twitter


https://twitter.com/AppleSupport.    -          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

Dec 19, 2021 10:13 AM in response to nicolasmith123

See the Apple Support article(s) below. 


If your Apple ID is locked or disabled - Apple Support.    *


If you have changed your ID or password, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  *


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, try Twitter


https://twitter.com/AppleSupport.    -          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

Hi, how do I unlock my icloud account prior signing in...I have reset my Apple ID and now trying to access my icloud emails and I keep getting the message saying Apple ID is locked, I have reset the password and security questions...

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