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My IPad won’t shut off how do I fix

My IPad won’t shut off How do I fix

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on Oct 7, 2021 8:59 AM

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Question marked as Top-ranking reply

Posted on Oct 7, 2021 9:11 AM

A forced restart should restore normal operation:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note:  If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

1 reply
Question marked as Top-ranking reply

Oct 7, 2021 9:11 AM in response to Mule1diesel

A forced restart should restore normal operation:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note:  If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

My IPad won’t shut off how do I fix

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