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Text tone on two devices

I have a text tone I purchased and it works great on my phone (12 Pro) until I also set it on my iPad Pro then the phone reverts to the default tone. If I reset it on my phone, the iPad resets to the default. Only one device will play the tone at a time… (Both on latest iOS 15)

iPhone 12 Pro

Posted on Oct 9, 2021 9:18 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2021 12:33 PM

Welcome to Apple Support Communities RogueClimber,


We can definitely understand wanting to use your purchased text tones on both of your devices. You should be able to use the tone on both devices without issue so lets troubleshoot a bit. Have both devices been restarted?


Restart your iPhone

Restart your iPad


Use tones and ringtones with your iPhone, iPad, or iPod touch


Hope that helps!

4 replies
Question marked as Top-ranking reply

Oct 10, 2021 12:33 PM in response to RogueClimber

Welcome to Apple Support Communities RogueClimber,


We can definitely understand wanting to use your purchased text tones on both of your devices. You should be able to use the tone on both devices without issue so lets troubleshoot a bit. Have both devices been restarted?


Restart your iPhone

Restart your iPad


Use tones and ringtones with your iPhone, iPad, or iPod touch


Hope that helps!

Text tone on two devices

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