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After opening apple remote on iPhone 12, unable to switch screens

After opening the apple remote app on an iPhone 12 (iOS v15.01), I am unable to close the remote app or switch between screens. I have to do a hard reset to get out of the app. Anyone else experiencing?

Posted on Oct 11, 2021 8:08 PM

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Question marked as Top-ranking reply

Posted on Oct 12, 2021 2:13 PM

Hey there jkakiwi,


Thanks for reaching out to Apple Support Communities. We understand the Apple TV Remote on your iPhone is not closing out as expected. The next step would be to update iOS to 15.0.2 and see if that has any impact on the issue. Be sure to back up before updating:


Update your iPhone, iPad, or iPod touch


Take care.

2 replies
Question marked as Top-ranking reply

Oct 12, 2021 2:13 PM in response to jkakiwi

Hey there jkakiwi,


Thanks for reaching out to Apple Support Communities. We understand the Apple TV Remote on your iPhone is not closing out as expected. The next step would be to update iOS to 15.0.2 and see if that has any impact on the issue. Be sure to back up before updating:


Update your iPhone, iPad, or iPod touch


Take care.

After opening apple remote on iPhone 12, unable to switch screens

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