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User profile for user: Mor-san
Mor-san Author
User level: Level 1
5 points

Why don't I get any sound when I receive a text message on my iPhone?

Why don't I get any sound when I receive an ordinary text message on my iPhone?

I have tried changing sounds, and restarting the iPhone, but there is no sound at all, except for iMessages.

My iPhone is 5S and iOS is 12.5.5

Posted on Oct 15, 2021 8:00 AM

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Question marked as Top-ranking reply
User profile for user: mario49
mario49
User level: Community Specialist

Posted on Oct 16, 2021 9:39 AM

Hi Mor-san,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems you do not receive a sound from text messages. It may be that the conversation is muted. We would recommend you use this article to help troubleshoot the issue.


"Mute notifications for a conversation

  1. In the Messages list, swipe left on the conversation.
  2. Tap Hide Alerts."


"Set the alert sound for messages

  1. Go to Settings  > Sounds & Haptics (on supported models) or Sounds (other models).
  2. Tap Text Tone, then do one of the following:
    • Tap Vibration, then choose an option.
    • Tap a sound below Alert Tones.
    • Tap Tone Store to download an alert sound from the iTunes Store.

See Change iPhone sounds and vibrations."


Change message notifications on iPhone


Please don't hesitate to let us know if you need additional assistance.


Cheers.

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2 replies
Question marked as Top-ranking reply
User profile for user: mario49
mario49
User level: Community Specialist

Oct 16, 2021 9:39 AM in response to Mor-san

Hi Mor-san,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems you do not receive a sound from text messages. It may be that the conversation is muted. We would recommend you use this article to help troubleshoot the issue.


"Mute notifications for a conversation

  1. In the Messages list, swipe left on the conversation.
  2. Tap Hide Alerts."


"Set the alert sound for messages

  1. Go to Settings  > Sounds & Haptics (on supported models) or Sounds (other models).
  2. Tap Text Tone, then do one of the following:
    • Tap Vibration, then choose an option.
    • Tap a sound below Alert Tones.
    • Tap Tone Store to download an alert sound from the iTunes Store.

See Change iPhone sounds and vibrations."


Change message notifications on iPhone


Please don't hesitate to let us know if you need additional assistance.


Cheers.

Reply

Why don't I get any sound when I receive a text message on my iPhone?

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