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my airpods case is not charging

Hello,


I just purchase airpods from Walmart 2 days ago. My case stopped charging. I tried resetting the case but no luck. Please advise. thanks!

Posted on Oct 16, 2021 10:33 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2021 10:39 PM

4317la Said:

"my airpods case is not charging: Hello, I just purchase airpods from Walmart 2 days ago. My case stopped charging. I tried resetting the case but no luck. Please advise. thanks!"

-------


Wha tot Do:

Either return it to Wally World, or troubleshoot it using the following. No one here has any say in returns, though.


Troubleshooting AirPods Power:


A. A Few Links to Visit:





B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.


1 reply
Question marked as Top-ranking reply

Oct 16, 2021 10:39 PM in response to 4317la

4317la Said:

"my airpods case is not charging: Hello, I just purchase airpods from Walmart 2 days ago. My case stopped charging. I tried resetting the case but no luck. Please advise. thanks!"

-------


Wha tot Do:

Either return it to Wally World, or troubleshoot it using the following. No one here has any say in returns, though.


Troubleshooting AirPods Power:


A. A Few Links to Visit:





B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.


my airpods case is not charging

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