You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am returning a 27” iMac. There was no “double sided foam insert” included with the packing material. Is that correct?
iMac 27″, macOS 10.13
Yes, I believe it is correct that there is no foam insert in the return packaging.
Please see:
How to prepare your iMac for Apple Trade In - Apple Support
Yes, I believe it is correct that there is no foam insert in the return packaging.
Please see:
How to prepare your iMac for Apple Trade In - Apple Support
The link you provided shows how to pack the iMac in a return kit that has a foam insert. If Apple is now using return packaging without the foam insert then they should provide a description of how to use it.
My second trade in kit included the foam packaging.
iMac return
