Brand new MacBook- scratch
Bought a brand new MacBook Air yesterday, opened it and there is a tiny scratch. It’s little, but bothering me immensely. Is there any way to return it and get a new one?
MacBook Air 13″, macOS 11.5
Abbyisland Said:
"Brand new MacBook- scratch: Bought a brand new MacBook Air yesterday, opened it and there is a tiny scratch. It’s little, but bothering me immensely. Is there any way to return it and get a new one?"
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Why Risk a Faulty Device?:
Take this back to the seller(Apple?), and see if you can return it or get a new one. If it is Apple, then contact them. First off, note that that you have a 14-day return policy. Secondly, you have 60 days since you purchase to get extended coverage (AppleCare Plus). With no coverage, you device comes with a one-year, out-of-the-box, limited-warranty. So, contact Apple, seeing if you can get this returned or serviced.
Apple Phone Support:
- Contact Us - Choose Locations
- Proceed from there as Necessary
