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Level 1

4 points

My family member cannot use my family one subscription

Hello, I have a family, and I bought family one premier subscription, and shared it with my family, but for some reason they cannot use it.

Thank you.

iPhone 13 Pro Max

Posted on Oct 18, 2021 7:21 AM

Top-ranking reply

Level 10

418,855 points

Posted on Oct 18, 2021 7:42 AM

'If you don't see your family's shared content' click here --> http://support.apple.com/HT201454

- Includes how the Organizer can turn on and off purchase sharing.

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