I have an activation lock on my old phone. I could not remember the password so I reset it but now I still cannot use the new passcode to open my phone with the activation lock on it
[Re-Titled by Moderator]
iPhone 12 Pro Max, iOS 15
Hello ~ Take a look here:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
~Katana-San~
Hello ~ Take a look here:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
~Katana-San~
Is the Apple ID on the old phone the same as the one you currently use?
If you are having difficulty removing Activation Lock, you can get ahold of Apple Support or make an appointment at an Apple Store and ask them to remove it. They will ask for proof of purchase, i.e. the original purchase receipt.
I cannot use the new passcode to open my iPhone with the activation lock
