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User profile for user: kirenfrombirmingham
kirenfrombirmingham Author
User level: Level 1
6 points

Phone is freezing since got it updated to ios15

Phone freezing due to new update any help

iPhone 7 Plus, iOS 15

Posted on Oct 19, 2021 3:03 PM

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Question marked as Top-ranking reply
User profile for user: LD150
LD150
User level: Level 10
91,311 points

Posted on Oct 20, 2021 12:48 AM

Make absolutely sure you are not running any App Store VPN or security apps. They most probably will not be compatible with iOS15

Force restart https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If no better

Backup and restore (using the computer method preferably)

(1)How to back up your iPhone, iPad, and iPod touch – Apple Support

Unlock your SIM PIN if it has one

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup

 If the problem remains then arrange a repair

https://support.apple.com/en-gb/iphone/repair/service

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3 replies
Question marked as Top-ranking reply
User profile for user: LD150
LD150
User level: Level 10
91,311 points

Oct 20, 2021 12:48 AM in response to kirenfrombirmingham

Make absolutely sure you are not running any App Store VPN or security apps. They most probably will not be compatible with iOS15

Force restart https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If no better

Backup and restore (using the computer method preferably)

(1)How to back up your iPhone, iPad, and iPod touch – Apple Support

Unlock your SIM PIN if it has one

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup

 If the problem remains then arrange a repair

https://support.apple.com/en-gb/iphone/repair/service

Reply

Phone is freezing since got it updated to ios15

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