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trying to transfer data to a new iPad. Tried "Quickstart" and screen stuck on "Setting up your Apple ID..." What do I do now?

trying to transfer data to a new iPad.Tried "Quickstart" and screen stuck on "Setting up your Apple ID..."What do I do now?


iPad Air, iPadOS 14

Posted on Oct 26, 2021 9:48 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2021 9:53 AM

Something has stalled. A forced-restart is perhaps the best way forward - and may clear the issue:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


After restarting, should the problem persist, you will likely need to restart the process of setting-up and transferring data.


These support pages should get you started with setup of your new iPad - and the methods of transferring your data from old to new iPad:

Set up your iPhone, iPad or iPod touch – Apple Support

Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support


If the donor iPad, from which you are transferring your data precedes iOS12.4, QuickStart will not be available.


“Transfer” is rather a misnomer. In reality, your data and setup is merely cloned to the new device. Nothing is moved or removed from the original device.


An alternative is to restore either an iCloud or iTunes backup to the new device:

How to back up your iPhone, iPad and iPod touch – Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


2 replies
Question marked as Top-ranking reply

Oct 26, 2021 9:53 AM in response to 761NeedsHelp

Something has stalled. A forced-restart is perhaps the best way forward - and may clear the issue:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


After restarting, should the problem persist, you will likely need to restart the process of setting-up and transferring data.


These support pages should get you started with setup of your new iPad - and the methods of transferring your data from old to new iPad:

Set up your iPhone, iPad or iPod touch – Apple Support

Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support


If the donor iPad, from which you are transferring your data precedes iOS12.4, QuickStart will not be available.


“Transfer” is rather a misnomer. In reality, your data and setup is merely cloned to the new device. Nothing is moved or removed from the original device.


An alternative is to restore either an iCloud or iTunes backup to the new device:

How to back up your iPhone, iPad and iPod touch – Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


trying to transfer data to a new iPad. Tried "Quickstart" and screen stuck on "Setting up your Apple ID..." What do I do now?

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