You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV HD sleeps when it shouldn't after OS 15 update (and 15.1 also)

Apple TV sleeps when it shouldn't after OS 15 update (and apparently back in tvos 13, also).


While playing a album from my MacBook library, the Apple TV powers off. The problem occurs whether the sleep setting is 15 minutes or 30 minutes or more. If I start the music again, it plays until the timeout. Is there a fix for this?

Apple TV HD, tvOS 15

Posted on Oct 26, 2021 8:46 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2021 3:16 AM

Unless someone else chimes in with a good idea, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

4 replies

Apple TV HD sleeps when it shouldn't after OS 15 update (and 15.1 also)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.