Freezes video in the browser

Hello DianaPo,

We understand that you're experiencing an issue with playing videos in a browser, and we'd like to help.

Can you let us know more about the situation? For example, is this happening in Safari, or another browser? Does this happen with all videos, or only videos on certain websites?

You can find some good information about browsing the web with Safari on iPad here: Browse the web using Safari on iPad

Do any errors appear when the issue occurs? If so, please let us know what the error says, so we can narrow this down more.

Also, which software version is your iPad running? Find the software version on your iPhone, iPad, or iPod

Thank you!

DianaPo,

Thanks so much for letting us know more about the situation. 

If your iPad is running slowly, the information and steps outlined here may be helpful: About iOS performance on your iPhone, iPad, or iPod touch

Just to clarify, when the issue happens, does the entire device seem to stop responding, or only the video you're attempting to play? If the iPad isn't responding as expected, please check out the details and steps here as well: If your iPad won't turn on or is frozen

Thanks!