unable to add new payment method
Hello ! I am unable to add my new payment method. All Card details are correct but still it's giving an error of unable to update payment method. Please advice and help.
Question marked as
Top-ranking reply
Unfortunately you don't really provide us with any information for us to tell what is wrong. Error messages, exactly quoted, often provide a key diagnostic. Even a basic description of what you are trying to do and where it is not working helps a lot.
This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on a Mac or Apple mobile devices; click here --> https://support.apple.com/HT201266
Change your Apple ID payment method if you don't have an Apple device --> https://support.apple.com/HT210755 - PC, MS Surface, Android, Chromebook, online at tv.apple.com
'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905
- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.
An Apple Community Specialist in this topic about a payment method being declined in ApplePay: https://discussions.apple.com/thread/252666303 recommends reading this support article: If your payment method is declined in the App Store or iTunes Store - https://support.apple.com/HT203005 This article mostly suggests is if a payment method does not work, try a different one. Realize that Apple is likely just checking with your financial institution if the payment method is valid and getting a reply that something is inconsistent with their records. Check with your financial institution about the status of your card. Also check your payment information you are entering exactly matches what you get on bills from your card holder.
To contact Apple about this:
Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232