You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My location share is grayed out. How do I fix?

My location services and find my iPhone are turned out but I can’t get my new 12 to location share. That option is grayed out and I can’t turn it on.

iPhone 12 Pro, iOS 15

Posted on Oct 30, 2021 6:13 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2021 10:42 AM

Hello Nextaction,


Congratulations on your new iPhone 12! We understand that you're unable to share the location. We're happy to look into this with you.


Take a look at the following resource to make sure that you've taken the appropriate steps to share your location:

Find friends and share your location with Find My


If the issue persists, it's possible you have restricted sharing location. Go to Settings > Screen Time > Content & Privacy Restrictions > Location Services. Take a look at the following resource for more information on restrictions:

Use parental controls on your child's iPhone, iPad, and iPod touch


Let us know the results. Be sure to include any other troubleshooting steps that you may have tried.


Thanks for using Apple Support Communities.

3 replies
Question marked as Top-ranking reply

Oct 31, 2021 10:42 AM in response to Nextaction

Hello Nextaction,


Congratulations on your new iPhone 12! We understand that you're unable to share the location. We're happy to look into this with you.


Take a look at the following resource to make sure that you've taken the appropriate steps to share your location:

Find friends and share your location with Find My


If the issue persists, it's possible you have restricted sharing location. Go to Settings > Screen Time > Content & Privacy Restrictions > Location Services. Take a look at the following resource for more information on restrictions:

Use parental controls on your child's iPhone, iPad, and iPod touch


Let us know the results. Be sure to include any other troubleshooting steps that you may have tried.


Thanks for using Apple Support Communities.

My location share is grayed out. How do I fix?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.