i want to create new apple id in this device

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch    *

Try a forced restart.

Reset Device. -

If necessary

Hard reset.     -

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.      *

Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *

Backup - Restore your device from an iCloud or iTunes backup.     *

Use the link to contact Apple Support in the Related Article above.

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