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Level 1

4 points

sim card is locked

Moved sim card from old phone to new iphone 13 and keep getting a message you sim card is locked. Please power cycle the device and if the problem persists contact customer service

iPhone 8, iOS 15

Posted on Nov 2, 2021 11:58 AM

Top-ranking reply

Lawrence Finch

Level 10

217,714 points

Posted on Nov 2, 2021 11:59 AM

The customer service you need to contact is your carrier’s.

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1 reply

Top-ranking reply

Lawrence Finch

Level 10

217,714 points

Nov 2, 2021 11:59 AM in response to gplott11

The customer service you need to contact is your carrier’s.

sim card is locked

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