You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot get my Mail app on my iPhone back to how it was before

I cannot get my Mail app on my IPHONE back to how it was before I messed it up. I can get the Inbox but I am not getting the folders I have on my laptop. My email address is ***. it is a Spectrum or charter email.



[Edited by Moderator]

Posted on Nov 2, 2021 3:23 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2021 3:48 PM

retired2478 wrote:

I cannot get my Mail app on my IPHONE back to how it was before I messed it up. I can get the Inbox but I am not getting the folders I have on my laptop. My email address is ***. it is a Spectrum or charter email.


[Edited by Moderator]

Try deleting and reinstalling the mail account, if that doesn't work reach our Spectrum support.

Similar questions

2 replies
Question marked as Top-ranking reply

Nov 2, 2021 3:48 PM in response to retired2478

retired2478 wrote:

I cannot get my Mail app on my IPHONE back to how it was before I messed it up. I can get the Inbox but I am not getting the folders I have on my laptop. My email address is ***. it is a Spectrum or charter email.


[Edited by Moderator]

Try deleting and reinstalling the mail account, if that doesn't work reach our Spectrum support.

I cannot get my Mail app on my iPhone back to how it was before

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.