You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Old Apple ID

I have original Apple ID and no longer have access to that email that’s linked, how do I reset that to new Apple ID?

iPhone 12, iOS 15

Posted on Nov 2, 2021 6:54 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2021 8:43 AM

Enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      

5 replies

Nov 3, 2021 8:40 AM in response to AbelDuck

You said you had no access to the email account, but said nothing about the Apple ID account. Unless the email address is an iCloud email address, the Apple ID and email account are completely separate and have no link to each other.


If you know the password for the Apple ID, you can access it and updated its email address. The availability of the email account has no bearing on this.


If you don't know the password for the Apple ID, then you will need to contact Apple Support to reset it, since you will need it to sign out of iCloud on any device that is still signed in to it.

Link-> How to use account recovery when you can’t reset your Apple ID password - Apple Support

Link-> Contact Apple Support






Old Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.