Why I can't get this software update please tell me why.

Why I didn’t get this software update.

iPad Air, iOS 12

Posted on Nov 5, 2021 7:05 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 6, 2021 4:34 AM

The original iPad is maxed out at iOS 12.x. If you want to use software or features that require a newer version of iOS then you will need a new device.


tt2

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why I can't get this software update please tell me why.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.