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Level 1

4 points

apple care

I have apple care and it says that we can not make a claim

iPhone 13 Pro

Posted on Nov 8, 2021 7:20 AM

Top-ranking reply

Community+ 2024

Level 10

126,271 points

Posted on Nov 8, 2021 7:23 AM

jax184 wrote:

I have apple care and it says that we can not make a claim

We’re other users like you, not Apple.

We have no access to your Apple ID and AppleCare info.

We don’t know the details of whatever happened or didn’t happen here.

You’ll need to discuss this with Apple.

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