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factory reset iphone

Iam trying to factory reset my iphone with a computer but cant figure it out.


iPhone 12 Pro Max, iOS 15

Posted on Nov 9, 2021 9:04 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 9, 2021 9:17 AM

See these support articles:


Restore your iPhone, iPad, or iPod to factory settings [with a computer] - "A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS or iPod software."

Click here --> http://support.apple.com/HT201252


How to erase your iPhone, iPad, or iPod touch

"Learn how to wipe information from your iPhone, iPad, or iPod touch and restore your device to factory settings." Without using a computer. Does not reinstall iOS.

Click here --> https://support.apple.com/HT201274


If neither of the above work, read the "If you can't erase your device" section in the last link, including the last part about contacting Apple.


What to do before selling or giving away your iPhone, iPad, or iPod touch "Use these steps to remove your personal information from a device, even if you don't have it anymore." Click here --> https://support.apple.com/HT201351

[or if you received one that had not been erased]


1 reply
Question marked as Top-ranking reply

Nov 9, 2021 9:17 AM in response to Cmiller2021

See these support articles:


Restore your iPhone, iPad, or iPod to factory settings [with a computer] - "A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS or iPod software."

Click here --> http://support.apple.com/HT201252


How to erase your iPhone, iPad, or iPod touch

"Learn how to wipe information from your iPhone, iPad, or iPod touch and restore your device to factory settings." Without using a computer. Does not reinstall iOS.

Click here --> https://support.apple.com/HT201274


If neither of the above work, read the "If you can't erase your device" section in the last link, including the last part about contacting Apple.


What to do before selling or giving away your iPhone, iPad, or iPod touch "Use these steps to remove your personal information from a device, even if you don't have it anymore." Click here --> https://support.apple.com/HT201351

[or if you received one that had not been erased]


factory reset iphone

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