Microsoft 365 on older Mac version

Hello - I have a Mac version 10.12.16. I have just purchased office 365 and now cannot install because I need version 10.14.0 or later. I have no updates available - can you help?

Posted on Nov 13, 2021 7:26 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Nov 13, 2021 7:40 AM

Blodds wrote:

Hello - I have a Mac version 10.12.16. I have just purchased office 365 and now cannot install because I need version 10.14.0 or later. I have no updates available - can you help?


See if you qualify to update your macOS...


The older macOS installer backups on this server:

https://support.apple.com/en-us/HT211683


verify you are using the Safari browser to download/initiate the macOS links.

2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Nov 13, 2021 7:40 AM in response to Blodds

Blodds wrote:

Hello - I have a Mac version 10.12.16. I have just purchased office 365 and now cannot install because I need version 10.14.0 or later. I have no updates available - can you help?


See if you qualify to update your macOS...


The older macOS installer backups on this server:

https://support.apple.com/en-us/HT211683


verify you are using the Safari browser to download/initiate the macOS links.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Microsoft 365 on older Mac version

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.