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Level 1

4 points

my iphone xs is frozen after the last update

my iphone xs is frozen after an update

iPhone 6s, iOS 9

Posted on Nov 13, 2021 2:51 PM

Top-ranking reply

Level 10

91,051 points

Posted on Nov 13, 2021 3:50 PM

Frozen phone.

see the process below, using the Update option if possible.

Work all through it. There are several stages.

There is no guarantee you can save any data since your last backup if you need to use the Restore option.

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