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Genies1960 Author

Level 1

4 points

Apple ID

How do I take off the default Apple ID that was my phone’s previous owner and have my ID as the default?

iPhone XR, iOS 14

Posted on Nov 14, 2021 10:17 AM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

124,447 points

Posted on Nov 14, 2021 10:24 AM

Only the previous owner can do that, or Apple. And Apple will only remove the existing holder of Activation Lock when provided with the original purchase receipt showing the serial number, legal paperwork, or similar proof of ownership.

If this follows the usual path for Activation Lock questions posted around here—Activation Lock is intended as a theft deterrent, and is intentionally not easy to bypass—then the seller will have disappeared so no refunds, and you’re now left with a device you’ll be recycling. Yes, recycling. Nobody here can help, and Apple won’t.

The All Too Common SAD Reality of Buying a used iPad/iPhone - Apple Community

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