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Factory reset problems

I want to sell my Mac I completed the factory reset step and went on to try reinstall a new copy of OS X I followed the steps right through but as I click on install it requires my Apple ID and password I put that and it continuously says this item is temporarily unavailable please try again later

MacBook Pro 13″, 10.11

Posted on Nov 15, 2021 8:28 AM

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Question marked as Top-ranking reply

Posted on Nov 15, 2021 8:51 AM

shantani wrote:

I want to sell my Mac I completed the factory reset step and went on to try reinstall a new copy of OS X I followed the steps right through but as I click on install it requires my Apple ID and password I put that and it continuously says this item is temporarily unavailable please try again later



If you have an issue with the server you can try again at a later time/date


What to do before you sell, give away, or trade in your Mac


1 reply
Question marked as Top-ranking reply

Nov 15, 2021 8:51 AM in response to shantani

shantani wrote:

I want to sell my Mac I completed the factory reset step and went on to try reinstall a new copy of OS X I followed the steps right through but as I click on install it requires my Apple ID and password I put that and it continuously says this item is temporarily unavailable please try again later



If you have an issue with the server you can try again at a later time/date


What to do before you sell, give away, or trade in your Mac


Factory reset problems

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