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Cellular Data

Hi, my mobile data for certain apps keeps switching itself off. I turn on the toggle for that app and go to use it and the toggle has switched itself back off.

I’ve tried network reset, force restarting my iPhone and low data mode is not on etc

How can I resolve this issue please?

Thanks

iPhone 12, iOS 14

Posted on Nov 22, 2021 12:33 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2021 1:21 AM

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


1 reply
Question marked as Top-ranking reply

Nov 22, 2021 1:21 AM in response to rebeccab78

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


Cellular Data

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