I can’t hear the ring tone when I call
Even when some one calls , I can’t hear unless I turn on the loud speaker
iPhone 7, iOS 13
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You can try this: https://support.apple.com/en-us/HT203794
or you can also try this: https://www.payetteforward.com/iphone-ear-speaker-not-working-heres-the-fix/
hope fully one of these links will be of use to you.
best of luck!
-Alex