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IphoneXS stuck with Apple on screen

My iPhone XS is stuck with the Apple logo showing. I do not have a MAC computer, only an iPad. How can I fix this problem?

iPhone XS, 15

Posted on Nov 24, 2021 10:11 AM

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Question marked as Top-ranking reply

Posted on Nov 24, 2021 10:27 AM

You will need access to a computer to restore the device. If you cannot borrow one from a friend, then you will need to go to the nearest Apple Store to get this taken care of.

1 reply

IphoneXS stuck with Apple on screen

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