I need help with my backup

PatrickJP12 Said:

"I need help with my backup: I'm trying to transfer my information from my phone that is currently not working with the new one"

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Quick Start:

How is it "not working"? Does it not power up? To transfer it, get power, and then use Quick Start: Use Quick Start to Transfer Data to a New iPhone, iPad, or iPod touch - Apple Support

Troubleshooting iPhone Power:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support

II. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support

III. A Few Apple Support Sites that May Help:

• iPhone Battery and Performance - Apple Support

• Charge and Monitor the iPhone Battery - Apple Support

• About the Battery Usage on your iPhone - Apple Support

• If your iPhone or iPod touch won't Charge -Apple Support

• About Optimized Battery Charging on your iPhone - Apple Support

• If you see "Your iPhone Battery may Need to be Serviced" - Apple Support

• Use Low Power Mode to Save Battery Life on your iPhone - Apple Support