You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

porschia31 Author

Level 1

4 points

iphone 7

I was tryna to figure out how i update my my phone its saying my cellular update failed and i cant make calls or receive calls.

iPhone 7, iOS 15

Posted on Nov 26, 2021 9:00 PM

Top-ranking reply

TheLittles

Level 10

195,274 points

Posted on Nov 26, 2021 9:12 PM

porschia31 Said:

"iPhone 7: I was tryna to figure out how i update my my phone its saying my cellular update failed and i cant make calls or receive calls."

-------

Start Here: If you can't Make or Receive Calls on your iPhone - Apple Support

As for Updating...

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet. See my User Tip: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

View in context

iphone 7

Similar questions