You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

wiping phone

Hi!

My phone broke down and i found an old one we have lying around the house but we've forgotten the password. Is there a way I can wipe it and start it as a new phone.

iPhone 11, iOS 14

Posted on Nov 28, 2021 4:11 PM

Top-ranking reply

lobsterghost1

Level 10

147,488 points

Posted on Nov 28, 2021 4:33 PM

Do you mean you forgot the 4 or 6 digit passcode for the phone? If yes, follow the directions in this link --> If you forgot your iPhone passcode - Apple Support

View in context

wiping phone

Similar questions