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Portrait mode camera won't load x1 mode


Portrait mode camera won't load x1 mode

If I open my camera app and swipe onto the portrait mode it by default is showing x2.


If I tap on the x2 in the bottom left corner to take it into x1, then the camera blurs and never comes back on again. The green light at the top of my phone also switches off (indicating the camera is no longer active), and if music is playing it will stop.


The x1 view works in all other camera modes, it's only the portrait mode where it doesn't work.

I've reset my phone but still no luck.


iPhone 12 Pro

Posted on Dec 1, 2021 2:32 AM

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Question marked as Top-ranking reply

Posted on Dec 1, 2021 4:41 AM

Hello,

1) Restart the phone

2) See this: If the camera or flash on your iPhone, iPad, or iPod touch isn't working

3) Service: https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0022&symptom_id=20505

4) Take it in to have it checked: Apple - Find Locations

Good luck.

1 reply

Portrait mode camera won't load x1 mode

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