Your account has been disabled. Contact Apple Support for more details.

By contacting Apple Support directly, and working with them to resolve whatever happened.

Nothing (else) you can do will clear this.

Here is the info and the link again: If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

Marrero_Jose wrote:

Your account has been disabled. Contact Apple Support for more details.

I recieved this message. How can I fix this problem?

you contact Apple support, or click and follow the steps in the blue link under related article.

I got my wife a new iPhone 13mini and during the process of setting it up it wanted her Apple ID and password. The password I had in my list did not work. Now after waiting for 24hrs for reset instructions, we have to wait 13 DAYS. Not happy about this, you can imagine what my wife is saying. Is there any way other then her getting a new email address for her Apple ID to get the password corrected?

lenn178 wrote:

I got my wife a new iPhone 13mini and during the process of setting it up it wanted her Apple ID and password. The password I had in my list did not work. Now after waiting for 24hrs for reset instructions, we have to wait 13 DAYS. Not happy about this, you can imagine what my wife is saying. Is there any way other then her getting a new email address for her Apple ID to get the password corrected?

We can’t help you with the password recollection here, nor with sharing passwords.

If neither of you have the password to the Apple ID, then a reset and failing that recovery is the usual path.

The recovery takes as long as it does in part to try to ensure that this isn’t an account take-over effort.